Questions & Answers
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Shopping Information
Red Planet Trading is a leading online retailer of high-quality, affordable products. We offer a wide variety of products, Computer, laptop and Computer accessories and Electrical equipment, and more.
Red Planet Trading is located in QATAR . We ship our products to all over the world.
Shipping rates vary depending on the destination and the weight of the package. You can calculate your shipping costs at checkout.
We offer a 30-day money-back guarantee on all of our products. If you are not satisfied with your purchase, you can return it for a full refund.
You can contact us by email at [khaledayazi24@gmail.com] or by phone at +97450877392.
We accept all major credit cards, PayPal, and wire transfer.
You can view our privacy policy here: https://redplanet-trading.com/privacy-policy/
You can track your order by logging into your account and clicking on the "Order History" tab.
If you received a damaged or defective item, please contact us immediately. We will be happy to send you a replacement item.
You can cancel your order by logging into your account and clicking on the "Order History" tab. If your order has not yet shipped, you will be able to cancel it yourself. If your order has already shipped, you will need to contact us to cancel it.
To return an item, please follow these steps:
- Log into your account and click on the "Order History" tab.
- Find the order that contains the item you want to return.
- Click on the "Return Item" button.
- Follow the instructions on the screen to complete the return process.
Once we receive your returned item, we will process your refund within 10 business days. The refund will be issued to the original form of payment.